[maruspondeli]

Hello,
I am having trouble with downloading demo content (want to use Block masontry). I have new WP installation, hosting meets all the reqirements, but i am still getting “Something went wrong” report. My hosting provider extended my memory limit and execution time for a limited time period so I need an advice quite soon.
Thanks a lot.
Marie

[Juanfra Aldasoro]

Hi Marie,

Thank you for writing and thank you for your purchase. I hope you are doing well.

I wanted to ask you if you can share your site URL via private reply so I can take a look at your system status and check what can be going wrong?

Thank you very much,
Juan.

[maruspondeli]

This reply has been marked as private.

[Juanfra Aldasoro]

Hi Marie,

Thank you for the follow-up and thanks for sharing your site details with me.

I went over your site, tried the demo importer and it worked perfectly well. You can re-check your site to see the results. Perhaps you got an internet micro-cut when trying your first attempt (our demos live on different servers, and that’s where the data is retrieved).

I hope you enjoy your site 🙂

Best,
Juanfra.

[maruspondeli]

Hi Juan,
working nicely. Thanks for great support.
Marie

[Juanfra Aldasoro]

Hi Marie,

Thank you very much 🙂

Enjoy your day,
Juanfra.