Unable to load the BBQ theme homepage

This support request was posted in BBQ by SmCafe

Request ID #30669 Resolved
  • I hate to bother you, but I am hitting a wall when it comes to the Home page.

    I have uploaded the BBQ Demo theme using your Demo xml file. So now most of the pages are working, except the Home Page. I’m unable to load the same layout as the BBQ Theme. I’ve tried everything, is there an extra step that I am missing?

    Hi,

    Thank you for writing. I hope you are doing well.

    I’d kindly ask you if you can follow these steps.

    First, please check that you have imported the “Slides” and “InfoBoxes”.

    Second: After that, check that for the home page is using the home page template: https://nicethemes.com/article/setting-home-page/

    Third: Please be sure that you are using the page you have created as a front page https://nicethemes.com/article/setting-home-page/

    Best,
    Juan.

    I’ve followed these two steps: https://nicethemes.com/article/setting-home-page/

    I was unable to find a documentation on importing “Slides” and “InfoBoxes.” When I go to those tabs, the images are all published. I don’t see an area to import them to my homepage. Am I missing anything?

    Hi Juan,

    Sorry, I had made a misake and just resolved this issue. I am now able to view the theme homepage. Everything is working, thank you!

    Hi,

    Thank you for the follow up.

    I’m happy to hear that 🙂

    Have a great day,
    Juan.

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